Shipping

UK Shipping

Shipping

When will my order ship?

We ship Monday-Saturday.

UK orders which are placed before 3pm Monday-Friday and before 10am on Saturday are processed and shipped the same day. Orders placed after these cut-off times are shipped the following business day.

How can I track my order?

Once your order ships, you will receive an email notification with your tracking information. If you don't receive this email within 2 business days, please check the spam/promotional folders of your inbox.

If you are experiencing issues with your tracking, please contact us at friends@zenbivy.co.uk.

How much does shipping cost?

Shipping is free for all UK orders.

What is the delivery lead time?

We use Royal Mail Tracked 48, which is a 2-3 day service to all UK addresses.